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PHONEServices: Voyager
Library staff work hard to accommodate print and online resource needs - the library website is very good except for Voyager, which is a real pain to use - its search engine is terrible! this is probably the biggest immediate problem with the library
Faculty, Geosciences
The current search engine for items within the library is CRAP. The search program is clumsy and more often than not, it takes more finesse to find the search terms that will give you the results you want than it is to find the physical item in the library. The whole system desperately needs an update. The old DOS-based system they used at the Boise Public Library was a LOT better than the one that is currently used in the Boise State Library system.
Undergrad, English
Last year the week before and week of finals most materials were not avaikable due to changes in the library and a new catalog system. What idiot thought the end of the semester when students are finishing reports and studying for finals was a good time to start this project. No printed materials were available to help me with my reports and studying. This is just on eexample of how the library does not think outside their own walls. The library needs to view themselves as a service department, not keeper of information. Facilitators not controlers.
Grad, Marketing
I enjoy the library but the academic searches on the computers could be more user friendly. I have a very hard time finding the information that I am after. I usually give up and start looking on Google or Yahoo
Undergrad, Criminal Justice
When I'm searching for books by using Voyager catalog, I often see the titles that are not ordered yet. Is there any way you can separate the result by availability?
Undergrad, Sociology
Using the library search engine is annoying. Google always reterns relevant information; is it possible for the library to utilize such a user-friendly, intuitive search engine?
Grad, History
The search via online catalog appears to fail to find results when they are there. Need better location info in search results, such as what floor the book is on.
I like Albertsons because it has a wider selection of fiction than the public library systems do.
Staff, Computer Science