1	Faculty	Accountancy	46 - 65	The staff have been friendly and helpful the times I have been to the library. My main problem is that sometimes journal articles are not available online or in print at the library. I have not tried interlibrary loan in those cases. I do not work at the library but would like the students to be able to study there. However, I do not think the library should have to provide group study space unless that is a university directive. I do now that students have many group assignments. My library at my former university had a good collection of current novels and non-fiction. It seems that Albertsons Library does not recognize this as a need. I understand the limitations in the budget, but would like to be able to check out current books.
2	Faculty	Anthropology	46 - 65	More accessibility to media and primary materials in the special collections and archive. Make the archive more noticeable, it is a great resource for historical and cultural materials. The staff does a great job .
3	Faculty	Anthropology	31 - 45	Since 1995, I have gone from heavy use of the library for teaching - checking out dozens of items per semester, putting things on reserve for student use etc - to almost no use since roughly 2000. This reflects my perception of an environment hostile to adjunct faculty, and policies that were ridiculously out of step with my needs. Perhaps things have changed. I have not been back. I consider the library a parody of poor service. An example: adjunct rights to borrow books used to begin with the first paycheck of the semester (which comes several weeks into the new semester) and end with the last paycheck (finals week). This made using the library to prepare for the next semester impossible. I also found several circulation staff members dismissive, pompous, and rude, and found requests for service to involve interrogation. The library has played no role in my teaching since around 2001. One service was helpful - and this was the quick, helpful response to my requests for materials using the in-library request cards. The Boise Public Library has filled the gap for me for 4-5 years. This is amazing, given that they aren't an academic library. I can actually access more electronic professional journal articles using the Public Library than at BSU, and the interlibrary loan system has been superior. It should be obvious that ANYONE who teaches at BSU needs full access to all services, print and electronic, that the library can offer. This is especially true between semesters, when preparation occurs. ANYONE who teaches at BSU deserves to be treated as a valued patron. Staff should be friendly, welcoming, helpful, and respectful, and act as if their job is providing access to information rather than obstructing that use in a petulant, disdainful manner. Perhaps you should consider inviting faculty members (adjunct and tenure) for a departmental-based visit and consultation.
4	Faculty	Applied Technology	46 - 65	I use the library mostly for the VCR collection to show in my classes. I also use the new Westlaw service that is available. The library personnel provide a training session for my students and me.
5	Faculty	Applied Technology	46 - 65	Enjoy the atmosphere, service, and information available
6	Faculty	Applied Technology	46 - 65	Enjoy the library
7	Faculty	Applied Technology	46 - 65	I enjoy utilizing the Albertsons Library. The staff is extremely helpful and provides prompt responses to my questions. I work in a campus study/tutor lab and refer students to the library staff and website when they have questions regarding research for topics/papers.
8	Faculty	Art	46 - 65	The Reserve Library staff often doesn't understand the need to regularly use certain materials every semester for the large survey classes. Some of the full time circulation and CRC staff could use a workshop on service. Elaine Watson in Reference has been outstanding in keeping faculty abreast of new books and other information. She regularly conducts workshops for classes that are very useful.
9	Faculty	Art	46 - 65	I appreciate being able to order books on a regular basis, as the books in my field of study often go out of print very quckly and we need to order the books more quickly than usual or risk not being able to find them later.
10	Faculty	Art	46 - 65	The library staff is excellent, the facilities are excellent, but the library needs more funding for books and journals. Funds available for professional journals are exceptionally low.
11	Faculty	Art	31 - 45	This survey is really difficult to understand. I don't understand the difference between Minimum an Desired service level.
12	Faculty	Bilingual Education and ESL Programs	31 - 45	I appreciate the strong commitment that the library has in strenghten the collection in the field of bilingual education and ESL. I also appreciate the commitment made to the West Campus library since we teach all of our grad. courses there.
13	Faculty	Biology	31 - 45	The major reason I gave the library a low score is because of the serious lack of availability to electronic journals in the biological/biomedical arena. The rapid access to information is essential for researchers to compete for grant funding at the national level and for our university to progress towards becoming a "metropolitan research university of distinction". Although, the library currently provides PDF files of requested journal articles within 3-7 days, this lack of inmediate acess to information has serious consequences on designing experiments and writing grants given the competing time demands on faculty and student researchers.
14	Faculty	Biology	31 - 45	I wish there was a larger selection of biology journals, especially available in electronic format.
15	Faculty	Biology	31 - 45	I see the biggest problem as the lack of immediate access to on-line scientific journal articles.
16	Faculty	Biology	46 - 65	Please continue the move toward electronic journals, along with increasing the number of back issues for the existing electronic journal collection. It's a great help.
17	Faculty	Biology	46 - 65	Overall, I think the library is pretty good. The journal collection is a bit limited, but interlibrary loan is quite fast. Library staff have always been helpful, no compaints there.
18	Faculty	Biology	31 - 45	An additional valuable resource is ILL. I can generaly expect an electronic copy of a requested article within 1 week, although my realistic expectations would still be 2-3 weeks. I have recently requested a difficult reference to track and still had it within a short time.
19	Faculty	Chemistry	46 - 65	The journals that we subscribe to may be becoming less significant because of electronic and interlibrary loan access, but using such resources is not as efficient as it would be to have the journals here.
20	Faculty	Chemistry	31 - 45	In general, I like the staff and services provided by the library. I would like more electronic subscriptions to journals in my field.
21	Faculty	Chemistry	31 - 45	Our library is not very good in the journal holdings in my discipline, but does compensate for this by having a pretty decent interlibrary loan system. It would be so much nicer if we had a competitive library with others that support graduate studies in the sciences. As it is, I use other more established academic libraries for most of my literature needs. Our library probably only has 1 out of every 5 papers that I need. This inadequacy is always hard to work around when hiring new people into our department. That being said, SciFi Scholar is an incredible resource and greatly aids me in my work. It is also something that incoming candidates find encouraging as well. If only we could improve our overall journal holdings.
22	Faculty	Civil Engineering	31 - 45	Three comments: Beth Brin has been exceedlingly helpful, and has provided great library instruction for students in my undergraduate and graduate courses. Thank you Beth! It is really awkward to work back and forth between the article indices and databases and access of the library's online journal holdings. Finally, I hope that the library can invest in the full subscription to the SCI web of science. It is the best database by far, but limiting access to records from the last 5 years detracts from its usefulness.
23	Faculty	Communication	46 - 65	I think the library staff has consistenty been helpful throughout the years--don't ever lose that focus. The transition to a more electronic environment is hard on faculty, who are not aware of the possibilities of services like electronic reserves--despite the mailings that were sent out when it first became available.
24	Faculty	Communication	31 - 45	I'd like to see an update in how library reserves are handled, if possible. I've stopped using the library for this purpose because I was required to do a lot of work (several forms, copies, etc.) to make it happen
25	Faculty	Communication	23 - 30	I recognize that I marked relatively low regarding access to information in my academic area. While there are many Mass Media Communication journals and texts, other areas such as communication theory and philosophy, organizational, and intercultural communication have limited journal presence at the library. I find I electronically access journal articles from my other learning institutions and google scholar. I am hoping to try and build this body of literature, but am not sure how to pursue this. I would like to mention that I love the second floor study areas. I often hide away to work and research in the bright, sunny cubicles. On St. Patricks day I was happily surprised by the warm and friendly women who offered tea and goodies. What a way to brighten research! Finally, I am often frustrated with the hours of operation and have been frustrated by the attitudes of some employees who have begun closing 30 minutes before closing instead of 15 minutes before. (I was once locked on the second floor as I packed up my computer and all my heavy materials. The clock on the wall said 20 minutes till closing). Thanks for your willingness to listen.
26	Faculty	Community and Environmental Health	46 - 65	I have found the library staff to be knowledgeable and consistently helpful.
27	Faculty	Computer Science	46 - 65	It would be nice if it had more up-to-date Computer Science Books. They become outdated in about 5 years.
28	Faculty	Construction Management	46 - 65	The people are tremendous, industrious and helpful. Unbelievable what they do with the meager resources. IN the past five years the outreach has improved 400%.
29	Faculty	Criminal Justice Administration	31 - 45	My primary concern and criticism is the lack of academic journals in general, online journal subscriptions, and few collections, such as JSTOR. To hold faculty to the level of sister institutions who are more research oriented, without the same level of materials or resources, is short-sighted.
30	Faculty	Criminal Justice Administration	46 - 65	They do a very good job. Unfortunately, I do not believe they are fully supported by the administration with sufficient funds to do their jobs as well as they could. They work hard. They are more important than the legion of administrators that we have across this campus.
31	Faculty	Curriculum, Instruction and Foundation Studies	46 - 65	Library demonstrates commitment to on-going improvement. I'm happy overall with resources and services provided. I love the orientation that Janet Strong provides in the computer classroom.
32	Faculty	Curriculum, Instruction and Foundation Studies	31 - 45	Journal collections are very poor and prohibitive for conducting research
33	Faculty	Curriculum, Instruction and Foundation Studies	46 - 65	Staff are courteous and helpful but seem stretched pretty thin. As with everything (except athletics) at Boise State, we could use more staff.
34	Faculty	Curriculum, Instruction and Foundation Studies	46 - 65	Facilities and staff are adequate now but both must grow significantly to support increased demand for research.
35	Faculty	Early Childhood Education	Over 65	I think it is the responsibilities of departments to let the library know what kinds of resources they need and what they would like available on the shelves for students
36	Faculty	Early Childhood Education	46 - 65	There are some staff/students who are not always available to help students or faculty. The prevailing attitude is to find it yourself. On the other hand, there are some staff who go out of their way to help, but I think they are helping others. It seems that there should be a way to do something other than Microfiche.
37	Faculty	Educational Technology	23 - 30	significant improvements necessary in access to and quantity of digital materials, especially research
38	Faculty	Educational Technology	46 - 65	The more electronic acces to peer reviewed journals the better. It has been so helpful to have access to materials from my computer.
39	Faculty	Electrical & Computer Engineering	46 - 65	I have enjoyed being able to access and print electronic articles in my areas of research. Thank s to all the librarians who have helped make this possible.
40	Faculty	Electrical & Computer Engineering	31 - 45	The staff is wonderful, and has always been wonderful and ready to help with even small questions. The collection is limited, but inter-library loan is great. They are doing a good job of increasing subscription to online collections.
41	Faculty	Electrical & Computer Engineering	46 - 65	The ibrary is trying to place the best qualified (technical) person for the specific discipline
42	Faculty	English	31 - 45	For years, Janet Strong has provided an excellent introduction to library research methods for my writing students. She is always smiling and answers questions efficiently and kindly.
43	Faculty	English	31 - 45	I would like to see a comprehensive ibrary tour program for all incoming freshmen. I schedule tours and am grateful for the friendly staff who run them, but it's hit and miss. Some students are absent, some classes like mine do not require tours, and in any case the tours are only 1 hour. Many of those who pay attention still have trouble keeping up with the information presented, information which itself is only a small part of what they would need to know to feel comfortable using the library. Many students have no clue how to use library resources, and the reference staff is small, often busy. I think it is fine that new students are expected to use the library independently, but a better introduction would help them do that. A redesign of the home page would also be helpful. I use it all the time but still find it hard to use, and info isn't prioritized or put in a hierarchy, so new students often don't know where to begin. For example, the link to the tour stands out in no way; new users aren't likely to notice it. The main resources for searching--journal titles, article indexes, and book catalog--are not well distinguished from rarely used items.
44	Faculty	English	46 - 65	Each semester I utilize the library for academic research and training my students to use library facilities. I have always received the utmost cooperation for sessions involving my students.
45	Faculty	English	31 - 45	This is the most annoying survey I have ever completed. How many times can you ask the same questions? AARGH!
46	Faculty	English	46 - 65	The library staff are always most helpful in my experience, and my students say much the same. The only complaint they have had (and not too often) is that some information they got from what appeared to be part-time or workstudy staff was not accurate.
47	Faculty	English	31 - 45	Albertsons is a fine library, and I have been very impressed by the professionalism of staff and its willingness to make new acquisitions at the request of faculty.
48	Faculty	English	31 - 45	the questions i ask are very specific-- how do I access a particular database or where is a particular source missing from the shelves-- often the librarians, though very nice and helpful, take quite awhile to answer such direct questions-- also, library does not have electronic acccess to major databases I need such as JSTOR and 18th Collections Online-- this really puts me at a disadvantage in terms of research and teaching compared to others working at institutions with far better database collections-- ILL is fantastic and Memo Cordova has been wonderful at reaching out to professors to order materials necessary for their teaching and research
49	Faculty	English	31 - 45	Employee service at our library is good, especially in the reference, reserve, and archive staff. Print journals and serials and library hours (especially during holidays and summers) are poor for graduate and faculty study. Intersessions and holidays after 5 or 6 pm are precisely the times when I would use the library most (including the archive) if it were open. Our library is not much of a "getaway," to use a word in this study. The reading area for new arrivals is a nice addition; there should be a larger area with this sense of comfort in current periodicals. We should have the best holdings in town for contemporary creative writing journals (and this is not hard to do), but we don't. Grad students and faculty need to see paper copies of journals to which they are considering submitting work. The greater emphasis on grad programs calls for a larger periodical section and serials budget. Hooray for the McCain collection and the archive! Could the Foundation help solicit funds for another large bequest for current periodicals? Online subscriptions are good for research purposes, but should not replace a rich reading room. This is my top priority for library improvement. Our department periodical budget is insufficient, and some periodicals are microfilmed far too soon. Kudos to the staff for providing professional service on slender resources!
50	Faculty	English	31 - 45	I am especially pleased with the library instruction staff and the reference librarians. I have had excellent response from them, as well as positive comments from students that I've sent to them.
51	Faculty	English	46 - 65	Every dealing I have had with the staff has been exceptional. Janet Strong is particularly sensitive to the needs of night students and arranges classes to acommodate our schedule. Her presentations are clear, concise, well-researched, pertinent to the writing assignments, and specific in content. Kudos to her!!
52	Faculty	English	46 - 65	The library needs more hard copy books, journals, and other written materials. Please stop shreading journals. Reading off of microfiche and/or a monitor is not nearly as convienent as the real tome. The library should concentrate on collections more and niceties less. Right now it is like a great study hall but certainly not anything approaching a research library.